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Recalls & Safety · Notice

Amana wall air conditioners recalled

A circuit on the control board can short and emit flames. About 4,633 units, mostly installed in hotels, apartment buildings and commercial spaces, with a full refund offered.

Daikin Comfort Technologies Manufacturing is recalling about 4,633 Amana through-the-wall air conditioners and heat pumps in the United States because a circuit on the control board can short and emit flames.

The defect

The Consumer Product Safety Commission's notice names the component: the snubber circuit can emit flames if it shorts, posing a risk of serious injury from fire. The company has received two reports of a component on the control board shorting. No injuries have been reported.

A further 126 units were sold in Canada.

Where these units are

This is not a window unit most households buy for themselves. Through-the-wall air conditioners and heat pumps of this type are installed in the fabric of a building, and the notice says they are most often found in hotels, apartment buildings and commercial spaces.

That changes who has to act. If you live in an apartment with one of these units, the equipment almost certainly belongs to the building rather than to you, and the recall is the landlord's to process. Reporting it to the building manager, in writing, is the useful step, and it is worth doing rather than assuming the owner has seen the notice.

Identifying an affected unit

The products are white and carry the Amana brand name on most units' control covers. The model and serial numbers are on a white sticker on the front of the unit, at the front edge of the base pan. The CPSC notice lists the model number prefixes covered by the recall; match both numbers before acting, because Amana through-the-wall units of other model ranges are not part of this recall.

The remedy

A full refund of the unit. Daikin asks consumers to stop using the product immediately, submit a refund request with contact details, cut the product's cord, and upload a photograph of the serial number and of the cut cord.

Cutting the cord is standard in recalls where the hazard cannot be repaired and the product must not be resold or passed on. It also means the refund process is one-way: once the cord is cut, the unit is finished, so confirm the model is in the recall before doing it.

The wider point about fire recalls

Two shorting reports and no injuries is exactly the stage at which a recall is most useful, and least likely to be acted on. A unit in a hotel corridor or a rented apartment is nobody's personal property, which is how recalled equipment stays in service for years.

The live recall index carries this notice with the newest recalls from the FDA, CPSC, NHTSA and the Food Safety and Inspection Service, and how to get a refund or repair after a CPSC recall explains what the company can ask for before it pays.

What to do

  1. Stop using the unit and find the model and serial number on the white sticker at the front edge of the base pan. Official link
  2. Contact Daikin Comfort Technologies Manufacturing, cut the cord, and upload photographs of the serial number and the cut cord to claim the refund. Official link
  3. If you rent, tell the building manager; these units are usually the landlord’s equipment. Official link

FactFiled is an independent news publisher. It is not the agency, company or claims administrator named on this page, does not process claims or payments, and never asks readers for account details.

Questions readers ask

Which Amana units are recalled?
About 4,633 Amana through-the-wall air conditioners and heat pumps in the United States, plus about 126 in Canada, identified by the model number prefixes in the CPSC notice. The model and serial numbers are on a white sticker at the front edge of the base pan.
I live in an apartment with one of these units. Who handles the recall?
The building owner, in most cases, because the unit is the landlord’s equipment. Report it to the building manager in writing; the notice says these units are usually installed in hotels, apartment buildings and commercial spaces.
What is the remedy?
A full refund of the unit from Daikin Comfort Technologies Manufacturing after you submit contact details, cut the product’s cord and upload photographs of the serial number and the cut cord.

Filed under: Live recall index: FDA, CPSC, NHTSA, FSIS

Mentioned:Consumer Product Safety Commission

How we reported this

Built from 2 primary documents linked in the Source Card. Every number was copied from the document, not from another outlet.

Written by Mirza Seraj Baig · Checked against the documents in the source card (editorial standards).

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