Settlements & Refunds · Notice
Handy gig workers get $2.7 million
The FTC and the New York Attorney General said the Angi-owned platform overstated earnings and charged workers fees and fines it did not properly explain.
The Federal Trade Commission is sending 62,893 payments totaling more than $2.7 million to people who worked through Handy, the home services platform owned by Angi Services.
What the case was about
The FTC brought the case with the New York Attorney General. According to the agencies, Handy made deceptive claims about how much money workers on its platform could earn, and failed to clearly disclose and explain certain fees and fines.
The FTC's case page gives an example of the second category: charging gig workers for incomplete jobs where a customer did not properly cancel, or did not let the worker do the work. A fine for a job the worker turned up to and was not allowed to perform is the kind of term that is hard to find in an app's fee schedule and easy to notice in a pay statement.
Who is covered
People who worked through Handy at some point between January 2019 and November 2024. The FTC works from the platform's own records, so there is no claim form and no application; eligibility is decided from the company's data.
The payment, and the deadline
Payments are being sent automatically. Where they arrive as a check, the instruction on the case page is the one that matters: cash it within 90 days. FTC refund checks expire, and money that is not collected goes back into the fund to be redistributed.
If you worked through Handy in that window and nothing arrives, the case page names the refund administrator, Simpluris, and gives a number, 1-833-647-9063. Reach it by typing the FTC's address rather than following a link in any message, because refund rounds of this kind attract impersonators within days. The FTC never asks for a fee, a gift card or bank credentials to release a payment.
The pattern across gig platforms
This is the second large FTC gig-economy refund running at the moment. The other concerns Amazon Flex drivers whose tips were withheld between 2016 and 2019, which has now returned more than $60.6 million across three rounds.
The two cases allege different conduct, withheld tips in one and overstated earnings with undisclosed fees in the other, but they share a shape: a gap between the money a platform advertised a worker could make and the money that actually reached them. That gap is measurable from a company's own records, which is what makes these cases enforceable and the refunds automatic.
The FTC refunds tracker lists the programs currently paying out, with the totals, the payment counts and whether any action is needed.
What to do
- If a check arrives, cash it within 90 days; uncashed money returns to the fund. Official link
- If you worked through Handy in that period and nothing arrives, call the refund administrator named on the FTC page. Official link
Questions readers ask
- Who is covered by the Handy refunds?
- People who worked through the Handy platform at some point between January 2019 and November 2024. The FTC is sending 62,893 payments totaling more than $2.7 million, based on the company’s records.
- What did the FTC and New York Attorney General allege?
- That Handy made deceptive claims about how much workers could earn and failed to clearly disclose fees and fines, including charges for incomplete jobs where a customer did not properly cancel or let the worker do the work.
- Who do I call if no payment arrives?
- The refund administrator named on the FTC case page, Simpluris, at 1-833-647-9063. Cash any check within 90 days of issue.
Filed under: FTC refunds: who is being paid now, Open settlements: what to claim, and when
Mentioned:Federal Trade Commission
How we reported this
Built from 2 primary documents linked in the Source Card. Every number was copied from the document, not from another outlet.
Written by Mirza Seraj Baig · Checked against the documents in the source card (editorial standards).